Stokapi Stokapi Back to Home

Terms of Service

Effective Date: January 1, 2026
Last Updated: January 3, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Neosis Limited ("Company," "we," "us," or "our"), a company incorporated in Hong Kong, governing your access to and use of Stokapi, QBDefender, StockPilot, and any related services, websites, and applications (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

Important: If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

Stokapi provides business management tools that integrate with QuickBooks Online, including but not limited to:

  • QBDefender: Role-based access control for QuickBooks Online, allowing businesses to limit employee access to sensitive financial data while enabling them to perform necessary tasks such as entering expenses and invoices.
  • StockPilot: Internal inventory management system for tracking stock levels, transfers, and orders across multiple locations.

The Service integrates with Intuit QuickBooks Online through Intuit's official APIs. Your use of QuickBooks Online is subject to Intuit's own terms of service and privacy policy.

3. Account Registration

3.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Requirements

You agree that:

  • You are at least 18 years of age
  • You will provide accurate, current, and complete information
  • You will update your information to keep it accurate and current
  • You will not share your account credentials with others
  • You will notify us immediately of any unauthorized access

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.

4. QuickBooks Integration

4.1 Authorization

By connecting your QuickBooks Online account to the Service, you authorize us to access, retrieve, and store data from your QuickBooks account as necessary to provide the Service. This authorization is granted through Intuit's secure OAuth 2.0 authentication process.

4.2 Data Synchronization

The Service synchronizes data between our platform and your QuickBooks Online account. You acknowledge that:

  • Data modifications made through our Service may be reflected in your QuickBooks account
  • You are responsible for verifying the accuracy of synchronized data
  • We are not responsible for errors resulting from incorrect data entry

4.3 Revoking Access

You may revoke our access to your QuickBooks data at any time through your Stokapi account settings or directly through your Intuit account. Revoking access will disable the integration features of the Service.

5. Subscription and Payment

5.1 Subscription Plans

The Service is offered on a subscription basis. Subscription plans, pricing, and features are described on our website and may be modified from time to time.

5.2 Free Trial

We may offer a free trial period for new users. At the end of the trial period, your account will be converted to a paid subscription unless you cancel before the trial expires.

5.3 Payment Terms

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for recurring subscription fees
  • Failed payments may result in service suspension

5.4 Price Changes

We may change subscription prices with 30 days' advance notice. Price changes will take effect at the start of your next billing cycle.

5.5 Cancellation

You may cancel your subscription at any time. Upon cancellation, your access will continue until the end of your current billing period. No refunds will be provided for partial billing periods.

6. Acceptable Use

You agree to use the Service only for lawful purposes. You shall not:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with or disrupt the Service or servers
  • Transmit viruses, malware, or other harmful code
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to process data for third parties without authorization
  • Resell, sublicense, or redistribute the Service without permission
  • Use automated means to access the Service (except approved integrations)
  • Impersonate any person or entity

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all content, features, and functionality (including but not limited to software, text, graphics, logos, and design), is owned by Neosis Limited and is protected by international copyright, trademark, and other intellectual property laws.

7.2 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription period.

7.3 Your Data

You retain all rights to the data you submit to the Service. By using the Service, you grant us a limited license to use, process, and store your data solely to provide and improve the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected

You acknowledge that the fraud detection features provide analysis and alerts but do not guarantee detection of all fraudulent activity. The Service is a tool to assist your business decisions, not a substitute for professional judgment.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEOSIS LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

In no event shall our total liability exceed the amount you paid us in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Neosis Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your data or content submitted to the Service

11. Third-Party Services

The Service integrates with third-party services, including but not limited to Intuit QuickBooks Online. Your use of such third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.

12. Modifications to Service and Terms

12.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

12.2 Terms Modifications

We may revise these Terms from time to time. Material changes will be notified via email or through the Service. Your continued use after changes become effective constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.

15. Contact Information

For questions about these Terms of Service, please contact us:

Neosis Limited

Email: legal@stokapi.com
Privacy Inquiries: privacy@stokapi.com
Website: https://www.stokapi.com

Home Privacy Policy Terms of Service Login

© 2026 Neosis Limited. All rights reserved.